Terms of Service
Effective 24 August 2026 · Version 2026-08-24.1
Legal review status: External legal review is required before this operational draft is treated as final legal advice.
Platform role
BrandHive provides software for brands, independent sales agents and approved business buyers to manage introductions, catalogue access, orders, commissions and related records. Commercial agreements, fulfilment and payments remain the responsibility of the participating businesses unless a separate written agreement says otherwise.
Accounts and acceptable use
You must provide accurate account information, protect your credentials, use only organisations and records you are authorised to access, and comply with applicable law. We may suspend access needed to protect users, data or the service while an issue is investigated.
Independent business relationships
BrandHive does not by itself create employment, agency, partnership or authority to bind another party. Each business remains responsible for its tax, insurance, licensing and contractual obligations. The platform does not guarantee sales, income, payment or product availability.
Orders and payments
The platform records orders, commissions and payment-run information. Suppliers remain responsible for accepting and fulfilling orders, and participating businesses remain responsible for paying amounts they owe. Displayed calculations should be reviewed against the governing commercial agreement.
Service changes and liability
We may change the service to maintain security, reliability or functionality. Rights and remedies that cannot lawfully be excluded remain unaffected. Any final limitations, governing-law provisions and consumer-law wording require external legal review before production publication.
Contact
Questions about these terms can be sent to hello@brandhive.co.nz.