Your brand pays you. BrandHive records it.
BrandHive calculates commission, prepares the bank payment file and records each payout. The brand sends the money directly to the agent.
The agent writes the order.
BrandHive calculates and records commission from the rates in the agreement.
The brand pays the agent.
The brand pays from its bank account. BrandHive prepares the payment file and records the amount marked paid.
ABA / NZ direct creditThe agent confirms receipt.
The agent confirms the amount arrived or flags a problem against that payout.
Money moves from the brand to the agent. BrandHive keeps the record beside the transfer.
- 1
Write the order. BrandHive calculates your commission from the rates the brand configured. You both see the same amount from the moment the order is confirmed.
- 2
The brand approves the order and commission. The record shows what sold, which customer and territory it belongs to, and what it earns you.
- 3
The brand pays your bank account. BrandHive prepares an ABA or NZ direct-credit file so the brand can pay every agent in one bank upload. The brand then marks the payment as made.
- 4
Confirm receipt. Confirm the amount arrived, or flag a missing or incorrect payment against that payout in the app.
Money moves from the brand's bank account to the agent's. BrandHive prepares the payment file and keeps the ledger beside that transfer, from the first order line to the agent's confirmation.
What BrandHive records
- commission calculated from the agreed rates
- the AU ABA or NZ direct-credit payment file
- amounts owed, marked paid and confirmed received
- missing or incorrect payment flags
- exportable statements for both sides
What stays between brand and agent
The brand and agent set the payment terms in their agreement. The brand holds and sends its own money, and remains responsible for paying on time. BrandHive does not hold or transfer funds.
If something's wrong
Flag it from your settlement screen (“not received” or “wrong amount”) and it's recorded against that exact payout, visible to both sides, with the full history behind it.
Common questions
Does BrandHive pay the agents?
No. Brands pay their agents directly by bank transfer. BrandHive generates the payment file, records what was paid, and asks the agent to confirm it arrived.
How fast do agents get paid?
The agreement between each brand and agent sets the timing. BrandHive shows every commission as pending, approved, paid or confirmed on one screen for both sides.
What if a payment doesn't arrive?
The agent flags it against that exact payout in the app ("not received / wrong amount"). Both sides see the flag and the full history behind it.
Why does BrandHive ask for my bank details?
Because your brands pay you directly into your account. Without bank details on file, you cannot be paid.